A full refund will be issued to reservations cancelled more than 14 days in advance of booked arrival date.
For reservations cancelled within 14 days of booked arrival date, or in the case of a guest failing to arrive, no refund will be issued.
Cancelling Sole-Use Hostel Hire
A full refund will be issued to reservations for sole-use hostel hire cancelled more than 28 days (4 weeks) in advance of booked arrival date.
For reservations cancelled within 28 days of booked arrival date, no refund will be issued.
The security deposit is non-refundable in case of cancellation, no matter how far in advance the cancellation is made. The security deposit is reimbursed at the end of the booked hostel hire period on condition that the hostel is left in a satisfactory state.
Making changes to your booking
If you wish to change the date or length of your stay at the hostel, please contact us directly.